Research overseas IT-BPO markets, define entry strategies, identify partners and negotiate alliances while supporting new operations and reports to executives.
About this role
This employee-referral vacancy helps build a healthcare and care DX function in the public policy organisation. Work runs from market and policy research to service planning and delivery, including government relationships, issue analysis, proposals, departmental coordination and team setup. It designs efficiency processes, supports system requirements, offers BPO and management consulting to customer executives and leads overall BPO implementation projects.
Applicants need either proven development of healthcare or care services at a private company, or service-planning experience within a healthcare or care business. Identifying needs, planning, domain research and analysis, Excel and PowerPoint proposals, logical thinking and clear outputs are required. The role also needs cross-department coordination, stakeholder relationships, adaptable responses and initiative in developing services and improving business operations.
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