HR Consultant

This full-time HR Consultant position is based in Tokyo and supports small businesses facing challenges in hiring, employee development, and retention. The consultant works with business leaders to understand their organizational issues, define a future organization and HR policy, and guide decisions about people systems.

The role includes designing job-grade definitions, evaluation sheets, and rules linking salaries and bonuses to each client’s circumstances. The consultant conducts interviews, negotiations, and consensus-building with executives, then leads implementation and project management throughout the year. Support continues after implementation until the new system becomes established in the organization and the client can operate it independently.

The consultant also converts practical customer knowledge into new services and repeatable consulting methods. Responsibilities include sharing field insights with the team, standardizing consulting processes, helping scale an in-development AI agent dedicated to HR consulting, and planning new consulting services based on customers’ latent needs. The AI agent is intended to support data analysis and document preparation, allowing consultants to focus on articulating executives’ intentions and supporting complex decisions.

The consulting business is a recently launched service in freee’s human resources and labor domain and is described in the posting as a priority business. Its model combines AI, SaaS, and human partners, with consultants aiming to serve as a CHRO resource for small businesses. freee provides integrated cloud software for accounting, human resources and labor, sales management, tax filing, and electronic signatures for small businesses and individuals.

Applicants must have one of the following types of experience: practical HR system design as an HR consultant, including job grades, evaluation, or compensation; practical HR experience within an operating company, such as HR systems planning, labor, or recruiting; or corporate sales or customer success experience in the staffing or HR Tech field that includes negotiations with executives. Required capabilities include strong alignment with freee’s mission and vision, confidence in communicating, negotiating, and building agreement with executives, and experience taking ownership of ambiguous problems while repeatedly executing and improving solutions.

Experience managing people or leading a team, experience owning and advancing a new business or project, and basic knowledge of human resources, labor, or accounting are welcomed. The posting identifies the work location as Tokyo and states that online interviews are available. It also describes a flat discussion culture and an open internal free-space environment.