Lead inside-sales planning and operations for freee’s SaaS products, develop team members, manage hiring and performance, and improve customer handoffs with marketing and field sales.
About this role
This HR consultant works on freee’s HR BPaaS offering, which combines SaaS and BPO for companies with hundreds to several thousand employees. The role helps customers untangle complex, person-dependent HR operations and establish standardized processes intended to support future AI use. It joins during sales discussions, translates customer needs into a proposed operating model, and helps define initial project requirements. Responsibilities include presenting a new operating model to executives, aligning practical procedures with HR leaders, designing a standardized SaaS-and-BPO process, and supporting organization-wide adoption of the new workflow. Candidates need knowledge of HR operations such as payroll, attendance management or labor administration; customer-facing experience in HR SaaS, HR systems or BPO (around three years is a guideline); and knowledge or experience in proposals, negotiations and reaching agreement with executives or department heads.
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