HR & Labor Operations Supervisor

This full-time Supervisor supports operation of the office center for freee HR and Labor Outsourcing, a BPaaS service combining SaaS and outsourcing. The office center is based at freee’s Osaki headquarters in Tokyo.

The role assists with office-center operations, recruits and manages full-time employees, part-time workers, and dispatched staff, responds to HR and labor-related events and problems, coordinates with other departments, and advances related initiatives.

Applicants must have at least two of the following experiences: three or more years of HR and labor work that includes payroll calculation; project management experience; or experience as a team leader or manager in the HR and labor field, with no specific duration stated for the latter. Preferred experience includes implementing an HR or labor system, working in labor-related business process outsourcing or at a social insurance and labor consultant office, communicating externally with customers or business partners, negotiating with clients or partners, sales, and achieving efficiency improvements through process improvement or automation.

The posting also seeks candidates interested in solving problems faced by labor staff and business owners in Japan, willing to take on new work, able to deliver value to many people, strong in problem solving and communication, focused on team collaboration, and proactive about using technology.

The position is an expert-level appointment focused on the Supervisor domain. The expert role is expected to apply specialized knowledge in a defined area while delivering value to customers. The posting identifies the role as mid-career and states that online interviews are available. No salary, benefits, contract duration, or language requirement is stated.