Inside Sales

This mid-career inside-sales role supports small and mid-sized businesses. Depending on the candidate’s experience and interests, the assignment may focus on new or existing customers.

The role involves speaking with business owners and accounting staff at small and mid-sized companies, understanding their operational challenges and desired outcomes, and proposing improvements through services such as freee Accounting. For customers already using freee products, the role proposes cross-selling and upselling additional products to support broader digitalization of their operations.

The role follows up on leads acquired by marketing, conducts discovery conversations, explains relevant services and use cases, arranges sales meetings, and passes qualified opportunities to field sales. It also involves using AI-based sales-meeting analysis tools to improve individual sales skills and team productivity. The work is not limited to obtaining appointments: activities are analyzed using data to continuously generate higher-quality meetings, organize customer circumstances, increase engagement, and connect customers with field sales at an appropriate time.

The inside-sales team works with marketing to refine marketing initiatives and with field sales to review the quality and content of meetings. The product context is freee’s integrated cloud software for small businesses and individuals, including accounting, human resources and labor management, sales management, filing, signatures, company establishment support, project management, and contract management services.

Required qualifications are experience in sales or inside sales together with strong results, and experience handling work with ownership rather than shifting responsibility to others. Experience in sales or inside sales for SMB or mid-market customers, and experience solving issues in coordination with marketing and sales teams, are welcome. The stated personal attributes include motivation to advance society through freee’s business, openness and flexibility toward learning and coachability, and a strong commitment to numerical targets. The position is based in Tokyo, and online interviews are available.