Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
The role is a founding sales position for a newly launched rent-guarantee business for office tenants. The person will develop the business by approaching corporate office tenants in an assigned area, hearing their issues, and proposing, negotiating and closing contracts for the company’s rent-guarantee service.
Responsibilities also include identifying and developing new partner companies such as real-estate brokerages and building management companies, building ongoing relationships with those partners, and creating processes that encourage referrals and service adoption through partner channels. Customer needs and issues identified in the field are used to improve the service and refine sales methods.
This is a new-business launch phase, so manuals, sales methods and organizational processes are not yet fully established. The role requires taking initiative, discovering issues and acting on them while helping build the foundations of the business and organization. The position works under the company president and offers involvement in business-building from the launch stage.
At least two years of corporate sales experience is required. Knowledge or sales experience in real estate or financial products such as guarantees, insurance or loans is welcomed. Experience in new-business development sales or agency and partner sales is also welcomed, as is experience identifying and addressing issues in an environment where processes were not yet established.
The position is based in Shinagawa-ku, Tokyo. It is a full-time permanent role with a flextime system without core hours. Standard working time is 7 hours 30 minutes per day, with a 60-minute break; an example schedule is 10:00 to 18:30. Hybrid remote work is available approximately one to two days per week. Annual holidays are stated as 125 or more, with weekends and public holidays off, plus paid leave, seasonal, year-end and other leave programs. Social insurance, commuting expenses, a remote-worker allowance and various welfare benefits are provided.
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