Leads strategy and execution for cloud video and access-control products, covering research, roadmaps, requirements, metrics, and collaboration with engineers, designers, and customers.
About this role
This Product Manager joins the Platform Planning Department, which develops Safie’s cloud video platform as an open foundation for partners and developers. The role focuses on Safie Developers, a platform that enables third-party products to incorporate Safie video and AI capabilities through APIs and SDKs.
The work covers market research, customer interviews, platform strategy and roadmap planning, requirements definition, prioritization, and product management from solution design through delivery. The manager also supports third-party developers, promotes ecosystem adoption, analyzes developer insights and usage data, and designs metrics to address customer inquiries and product usage. Required experience includes planning or product management in web services, SaaS, or PaaS; translating customer needs into service and technical requirements; leading product or feature planning through development; and planning platform businesses, particularly APIs or SDKs. Experience defining requirements for API or SDK products is specifically requested.
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