Acquire and grow mid-market accounts for Uber for Business, managing prospecting, qualification, pricing, negotiation, implementation, pipeline forecasting, and account launches.
About this role
Within Uber's Community Operations organization, the Program Specialist IV leads high-visibility initiatives that maintain and improve support operations across regions. The role brings structure to complex work, aligning stakeholders and teams around shared outcomes while adapting plans as priorities and constraints change. Responsibilities include leading large projects with minimal guidance, coordinating cross-functional stakeholders, tracking deliverables against milestones and business objectives, and turning new or loosely defined requests into actionable project plans. The specialist identifies recurring operational friction and develops global solutions, resolves obstacles through influence and sound judgment, and mentors other program specialists and project managers. Applicants need at least two years of project management or program operations experience in a high-stakes, fast-moving environment. Applicants also need proficiency in advanced project management frameworks and global coordination tools, cross-site stakeholder management and collaboration, strong problem-solving, organizational, planning and communication skills, and the ability to connect project performance with business metrics.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Similar jobs
Own new-business sales for Uber for Business in Japan’s mid-market segment, from prospecting and pipeline development through negotiation, contract closing, and account launch.
Manage a portfolio of small and medium-sized restaurant partners on Uber Eats, advising them, tracking performance, resolving issues, and driving adoption of features.
Lead public-policy and government-relations strategy, assess political risks, advise leadership and coordinate advocacy and crisis communications.
Leads new hotel projects from planning through opening, managing concepts, schedules, costs and resources while coordinating with design firms, property owners and government agencies.
Manage business-unit P&L, prepare group-company materials and budgets, support accounting and closing, and evaluate investments. Requires financial-statement literacy and basic Excel skills.