Public Relations Manager Candidate

This is a full-time, mid-career public relations manager-candidate role based in Tokyo. Online interviews are available.

The role will help translate management strategy into stories for society and strengthen the company’s growth and trust. The PR team is being reorganized from separate communications for individual business units into a strategic function that integrates messages across multiple services. A central focus is communicating future ways of working shaped by generative AI, while addressing governance, ethics, safe AI use and risk management for an incident.

Responsibilities include designing stories that connect business direction and management perspectives with social trends and public interest; controlling priorities across multiple services; and building a consistent corporate brand for customers, investors and partner companies. The role will also monitor social trends and emerging risks, lead information disclosure during service outages or security incidents, improve initial response quality, and manage media policy and statements during a crisis.

For the first several months, the successful candidate will work alongside the current manager and team members during the handover. The position then becomes a player-manager role, combining ownership of important initiatives with team management. Duties include managing and developing PR team members, coordinating workloads and priorities, planning and handling corporate and business PR with business units, leading crisis communications, gathering information during incidents, drafting statements, deciding media-response policies, building relationships with business, IT and technology journalists and editors, and planning and executing external communications strategies for executives such as the CEO and COO.

Required experience is at least three years in public relations at a listed company or an organization of comparable scale, where the role involved a broad range of stakeholders. Practical experience in crisis communications, including incident and risk response, is also required. Managerial experience, PR experience in a B2B business, experience in sales, marketing or corporate planning, and strong relationships with major media are welcomed.

The company provides integrated cloud ERP services for small businesses and individuals, including accounting, human resources and labor management, sales management, tax filing and electronic signatures. The candidate is expected to adapt strategies and organizational approaches to the company’s context and current phase rather than simply reuse methods from a previous employer. The posting also seeks someone who can independently learn specialist knowledge on important company themes such as generative AI, and logically coordinate executives, legal, development and other stakeholders to move projects forward.