SaaS Solutions Sales

This full-time sales role is based in Tokyo and serves mainly small corporations and startups with 1–20 employees. The role supports customers in improving their operating environment so they can focus on their core business activities.

Using online meetings as the main channel, the salesperson handles approximately 100 customers per month. Responsibilities include identifying issues such as time spent on accounting work or difficulty advancing paperless processes, then designing and proposing an appropriate workflow by combining freee products rather than recommending only one tool.

After a contract is signed, the role supports onboarding by helping with initial system settings and providing advice on product use. Once customer operations are established, the salesperson makes additional proposals, such as introducing labor management or sales management software and matching customers with partner tax accountants. An initial onboarding period may be conducted through inside sales to build product knowledge and achieve early results.

The products and domain include integrated cloud software for small-business accounting, human resources and labor management, sales management, tax filing, and electronic signatures. The position covers the process from new proposals through implementation support, retention, and expansion, allowing continued involvement as a customer’s business changes and grows.

The required qualification is at least three years of individual or corporate sales experience. Experience selling intangible products or IT and SaaS products is welcome, as is experience actively supporting team members or sharing knowledge. The stated expectations include learning proactively in a rapidly changing environment, combining multiple solutions to address customer issues, supporting customers after implementation, and contributing to the success of the team as well as achieving individual results.

Potential career paths include becoming a sales team leader or manager, moving into sales operations or business planning, or transferring to a mid-market business unit, a partner division that provides consulting sales to tax accountant offices, or a specialist customer success department. The company also describes quarterly assignment and goal-setting cycles, reviews and feedback, an IM grading system, and a manager-support system. Online interviews are available.