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Full-time
Japanese? ⓘ
Help Desk
Operations
Tech Support
Lead the service desk operations for corporate IT and general affairs, focusing on incident management and service request processes.
TIER IV operates a corporate-IT and general-affairs service desk for all employees, with an ITIL-based service-operation structure (incident, service-request, and change management) built on a ticket system and chatbot automation. As a Service Desk Leader you raise service quality to the next stage — improving completion rate and lead time, leveling up the team's skills, and strengthening the structure. Full-time (seishain, no fixed term); fully smoke-free workplaces; Tokyo (Kitashinagawa), including telework.
Job details
About TIER IV
TIER IV is a company focused on developing autonomous driving technology and solutions. They are based in Japan.
All TIER IV jobs & company profile →Company details
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