Support Service Cloud sales by assessing customer needs, shaping solution architectures, configuring tailored demos, resolving technical objections, and preparing proposals.
About this role
This Senior Account Solution Engineer sits in Salesforce’s Solutions organization, supporting presales for cloud solutions. Working with Account Executives, the role serves mainly small and venture companies with up to 300 employees, helping connect their business and management challenges with proposed solutions.
The work includes hearing customer needs, shaping solutions and future system plans, creating and delivering customized demos, and preparing proposals centered on solution design and implementation planning. The role also creates industry solution assets, proposal templates, and materials promoting Agentforce and generative AI, and supports marketing through seminars, events, and demonstrations.
Candidates must have presales experience with a CRM, ERP, SCM, BI, or BPM solution, or at least three years of experience in proposal work, project management, or consulting in one of those solution areas. Experience presenting or demonstrating at seminars or events is also required.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
Similar jobs
Analyze sales performance, market opportunities, and go-to-market models; build scalable reporting and dashboards, shape territories and targets, and advise senior executives on strategy.
Supports Service Cloud sales by assessing customer needs, shaping solution architecture, configuring tailored demonstrations, resolving technical objections, and creating enablement assets.
Leads Japan digital growth strategy for Adobe’s creative and productivity products, optimizing acquisition, engagement, customer journeys, and sales through data.
As a Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory.
Leads data and analytics consulting for customers across industries, defining AI and data-use strategies, designing integrated solutions, and guiding adoption roadmaps while mentoring consultants.