Business planning position for go-to-market strategy and operations. The supplied posting specifies the role and Tokyo location, without further duties or qualifications.
About this role
This Account Consultant sits in the Customer function and supports enterprise customers adopting Josys, an AI-driven identity security platform. The role helps drive IT-operations transformation through solution consulting and expansion-oriented account work. It helps customers establish a single source of truth for identity and SaaS governance, including account provisioning and removal, license optimization, and risk visibility.
The consultant designs and leads solutions combining the product, AI, and BPO; enters customer operations to design new workflows; and presents roadmaps for measures such as dark-web credential-leak and infected-device visibility and autonomous AI security responses. It also turns implementation lessons into reusable playbooks, coordinates Sales handoffs, and works with Product and BPO partners. Applicants need about three years of practical experience in project management, sales, or customer success in IT, SaaS, or consulting, plus experience proposing and executing solutions for customer problems.
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