Develop UI software and device-control software for self-service payment and reception machines, including middleware, interfaces, and payment-device integrations. The role is based in Tokyo with flextime and possible remote work.
About this role
This Solution Architect role supports customer engagements involving HPPC and Poly products. It sits at the intersection of solution design, consultative selling, account planning, and delivery transition, working with customer IT and business teams as well as internal specialists. The role focuses on aligning proposed solutions with broader IT strategies, growth plans, scalability, business impact, and service opportunities.
The work includes evaluating customer needs, developing adaptive solutions, anticipating dependencies and risks, conducting performance and scalability testing, and leading proposals and presentations. It also covers transition planning, solution and peer reviews, cost estimation, pricing models, and support for contract negotiations. The posting names AWS, Microsoft Azure, APIs, ETL, Intune, SAS, SaaS, cloud services, customer success management, presales, and product management among the relevant knowledge areas.
The posting typically seeks 7–10 years of experience in technical or consultative selling, project or program management, delivery, account management, or a related field. Candidates are expected to collaborate with Japanese teams in Japanese, work with global teams in English, and understand Japanese business practices, including experience with major Japanese companies.
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