Research overseas IT-BPO markets, define entry strategies, identify partners and negotiate alliances while supporting new operations and reports to executives.
About this role
This deputy-department-head candidate supports the HR services leader in overseeing operations for around 40,000 employees. Work covers annual and three-year plans for measures, costs and staffing; improvements to payroll, social insurance, attendance, applications and benefits; and productivity and cost initiatives. The role also manages outsourced-service quality, cost and delivery, the business side of selected HR systems and, progressively, enquiry-service quality. It starts with planning and process improvement alongside the current leader and other departments.
Applicants need cross-department project skills covering tasks, schedules and people, logical thinking, leadership, communication, adaptability and Excel and PowerPoint materials. Familiarity with varied working arrangements and employment types is required, together with ownership of problems and their resolution.
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