Support Service Cloud sales by assessing customer needs, shaping solution architectures, configuring tailored demos, resolving technical objections, and preparing proposals.
About this role
This Account Executive role sits in Salesforce’s Agentforce Marketing business, selling a digital marketing platform that connects customer touchpoints such as email, mobile, social media and web. It partners with large Japanese enterprises to understand business and marketing strategy, deepen existing relationships and develop new business around marketing transformation.
The role leads consultative enterprise sales, using Agentforce AI agents and Data Cloud to advance customers’ marketing capabilities. It presents future-state technology visions to executives through quarterly business reviews, feeds customer insight back into the product organization, and manages complex enterprise contract negotiations through signature. Candidates must have at least five years of experience in enterprise IT and complex solution sales to large companies, plus the ability to pursue quarterly and annual targets, negotiate logically, and communicate professionally in Japanese across reading, writing and conversation.
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