Leads coverage of high-profile stocks, develops research ideas, and presents them to institutional clients while partnering with sales, trading, and investment banking teams.
About this role
Within Citi’s Global Hospitality Services function, this Assistant Operations Manager supports client center services, reception and concierge, event catering, colleague dining, and vending. The role works with the Operations Manager and country leadership to maintain standards across a multi-site operation.
Responsibilities include coordinating service lines and third-party vendors, resolving issues, checking contractual commitments, identifying service gaps, coordinating corrective action, supporting budgets and cost efficiencies, producing statistical reports, and maintaining compliance and risk controls. The role also communicates hospitality knowledge to suppliers and internal stakeholders. Applicants need 5–8 years of hospitality-operations experience, vendor-management and client-facing service experience, knowledge of operational controls and governance, and a bachelor’s or master’s degree in Hospitality Management, Business Administration, or a related field. Advanced Japanese and business-level English are required.
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