Manage relationships with small and medium-sized restaurant partners, driving business growth and innovation.
About this role
Uber Eats Japan is hiring an Associate Account Manager for its SMB (small and mid-size) restaurant business in Tokyo. The role manages the end-to-end experience of key restaurant partners, acting as both a business leader and account manager to drive growth and innovation in the Japanese SMB segment. Responsibilities include building and maintaining long-term relationships with restaurant partners, understanding their needs and challenges, using a data-driven approach to identify issues and provide resources and support, collaborating with managers and leadership to shape the future of the SMB organization, working across internal teams (operations, marketing, customer support), and meeting or exceeding monthly and quarterly revenue targets. The role requires three or more years of sales or account-management experience at a high-growth company, including solution-sales experience, and data-driven decision-making. Full-time, based in Tokyo. The posting is bilingual (Japanese and English).
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