Plan Japan sales strategy, improve processes, analyze market and sales data, and coordinate KPI-based initiatives and campaigns with sales, marketing, and leadership.
About this role
This back-office role manages the operational flow of customer billing and customer payments for TableCheck. It acts as a coordination point among sales, implementation support, accounting, customers, and other external parties, with responsibility for keeping order, billing, collection, refund, and settlement data accurate and moving on time.
The work includes entering and checking data for new orders, contract changes, and cancellations; issuing and sending invoices; confirming receipts and following up when necessary; reconciling refund and settlement records; preparing payment data; confirming completed payments; and answering internal and external inquiries. Because information passes across several teams and systems, the role requires careful reconciliation as well as flexible communication.
Applicants must have practical billing experience. They also need hands-on Excel experience using VLOOKUP and pivot tables to aggregate and analyze data.
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