Inside Sales Manager Candidate

PKSHA Technology

Management

Inside Sales

Bonus

About this role

This manager-candidate role sits in FLEXY’s individual-facing organization. FLEXY provides consulting services that connect companies with registered IT and web professionals, including engineers, designers, marketers, and project managers. The position leads the six-person team that approaches registered IT professionals, mainly engineers, and arranges counseling sessions to understand their experience. It is part of a 55-person FLEXY division with separate corporate-facing and individual-facing functions.

The role reports daily, weekly, and monthly performance and improvement plans to management and other departments. It sets team operating priorities, tracks counseling-session and calling targets, and manages KPI improvement. It develops members through regular one-to-ones, supporting their work, skills, careers, and motivation, and manages external vendors such as call centers. When acting as a manager, it also sets and evaluates member goals under MBO; some individual contributor work may continue alongside management duties. The essential qualification is at least one year of management experience in a B2C inside-sales organization.

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