Manager, Client Consulting - Technology

Visa

Payments

Cust Success

Consulting

Enterprise

About this role

An individual-contributor role in Visa Client Services, the Client Consulting Manager owns post-sale relationships for assigned clients. It combines client success planning with operational consulting on payments products, helping clients expand capabilities, adoption and product value. The manager tracks outcomes, leads operational reviews, resolves complex issues with specialists, and coordinates global, regional and in-market teams. Digital fluency includes emerging tools such as ChatGPT and Microsoft Copilot. Applicants need experience building trusted client partnerships, creating measurable success plans, engaging clients, solving complex problems and working with payments processing. The role also requires stakeholder management, client-support or implementation strategy, operational reviews and cross-functional coordination. Experience thresholds are 5+ relevant years with a bachelor’s degree, 2+ with an advanced degree, or none with a PhD.

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