Lead PM and PMO work for the AI Concierge telephone automation service, managing scope, costs, stakeholders, requirements, implementation, and improvements to customer operations.
About this role
The role supports USEN-ALMEX’s medical-institution solutions, including automated payment machines and reception-management systems. It contributes to the early design of a new solution intended to address staffing shortages in medical administration. The work starts with visits to hospitals nationwide to understand existing operations: interviewing staff about workflows, recording and analyzing processes, and preparing reports for hospital and internal audiences. Findings are translated into proposals for improving operations. The role also explains and demonstrates the solution at exhibitions and business meetings, then supports its introduction by attending implementation activities and helping users learn how to operate it. This work connects hands-on hospital administration with solution planning from research through proposal and rollout. Applicants must have at least five years of medical-administration experience at a hospital and practical outpatient experience in one or more of reception, insurance verification, calculation, or claims processing.
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