Acquire and grow mid-market accounts for Uber for Business, managing prospecting, qualification, pricing, negotiation, implementation, pipeline forecasting, and account launches.
About this role
Uber Eats Japan's small and medium-business team serves independent restaurants across the country. The Associate Account Manager acts as a trusted adviser to these partners and manages the end-to-end experience of a key merchant segment.
The role involves building long-term relationships, understanding each restaurant's needs and giving suitable support, using data to spot problems quickly and bring the right resources, working with Operations, Marketing and Customer Support to resolve issues, helping managers shape the future of the SMB function in Japan, and meeting monthly and quarterly sales targets.
Applicants need three or more years of sales or account management at a growth company with solution-selling skills, the ability to decide from data analysis and performance monitoring, native-level Japanese, and comfort reading and writing English (willingness to improve it is welcome). Experience and contacts in Japan's restaurant industry, understanding of SaaS, internet advertising and marketplaces, and cross-functional project management are preferred.
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