Partner Alliance

This role develops and expands relationships with partner companies, including major general advertising agencies and digital-focused agencies. It works with partners to address client issues and strengthen the company’s SaaS business, with a particular focus on opening enterprise accounts.

Responsibilities include identifying new partner companies and expanding contact points, building and strengthening relationships, generating partner-sourced opportunities, and supporting proposals. The role tracks results from partner-generated opportunities and drives progress toward contracts and targets. It also coordinates joint solution development, seminars, and study sessions with partner companies.

The position belongs to the Partner Alliance Department within the Sales Division, which also includes the field sales team. The alliance team has five members, giving each person a broad area of responsibility and influence and allowing them to advance work independently.

Mico operates AI-enabled SaaS products for customer communication and marketing. Mico Engage AI supports customer acquisition from websites, data-based personalized messaging, one-to-one customer interactions, and integrations with other systems. Mico Voice AI provides automated outbound calls using humanlike AI voices. BizClo is an enterprise solution centered on LINE, including one-to-one chat operations and the transfer of customer conversations. Micomii is a LINE membership-card service for restaurants that supports membership ranks, stamp rallies, benefits, and customer data management and analysis.

The role provides exposure to SaaS business operations and alliance sales, contact and negotiation with major advertising agencies, and marketing knowledge in direct, CRM, and SFA areas. The posting also describes opportunities to experience organization building and operations in a fast-growing startup and to learn from people with advertising-agency and media-company backgrounds.

The work location is discussed according to the candidate’s preference. Depending on the work, Mico uses a flexible combination of remote work and office attendance, with an average office attendance of about two days per week. The company also describes hybrid work, flextime, up to six life-health leave days per year, and book and seminar support of up to 55,000 yen. Other stated practices include weekly all-employee TGIM meetings, quarterly management briefings, structured leadership and organization-management training, and semiannual performance reviews based on OKRs with ongoing feedback.