Acquire and grow mid-market accounts for Uber for Business, managing prospecting, qualification, pricing, negotiation, implementation, pipeline forecasting, and account launches.
About this role
Uber Eats Japan's Grocery and Retail team works with the largest merchants on the platform across grocery, pharmacy, convenience and other retail. The Senior Account Manager manages a portfolio of these top partners and grows the business with them.
The manager is primary contact for top-tier retail merchants and builds trusted-adviser relationships with senior decision makers. They develop joint business plans from each partner's strategy, find ways to raise order volume, selection and partner experience, work with Operations, Product and Marketing to pass on feedback and remove blockers, and use performance data to track KPIs and spot opportunities.
Applicants need account management, business development or client-facing commercial experience, stakeholder skills with senior partners, a data-driven mindset, retail industry experience (grocery, pharmacy, convenience preferred), and a self-starting approach. Native or near-native Japanese and business-level English are required. SQL knowledge, experience in fast-growing platform, marketplace or e-commerce businesses, and familiarity with Japanese retail or food delivery are preferred.
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