Lead PM and PMO work for the AI Concierge telephone automation service, managing scope, costs, stakeholders, requirements, implementation, and improvements to customer operations.
About this role
Within USEN-ALMEX’s medical-solutions business, this corporate sales role serves healthcare institutions seeking improvements to operations, patient experience and management. The offering spans workflows from reception and examinations through hospitalization and payment, combining systems and process support for medical facilities. The salesperson identifies customer challenges and proposes suitable solutions, then stays involved through delivery by managing implementation schedules, handling orders and following up after launch. Most activity is with existing accounts, alongside a smaller share of new business. Proposals often involve coordination with electronic medical record and medical claims processing vendors. Products include return-visit check-in machines, automated payment machines, deferred payment systems, queue-number displays, patient smartphone apps, identity-verification card readers, transport and cleaning robots, and support to improve outpatient desk operations. The role also shares customer needs with planning and development teams to inform product and service updates. Applicants must have at least one year of sales experience, a standard driver’s license and general PC skills.
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