Manage relationships with small and medium-sized restaurant partners, driving business growth and innovation.
About this role
This Account Manager role sits within the Grocery & Retail Enterprise team and manages strategic merchant partnerships. The work connects enterprise customers with Uber’s product, marketing, operations, and legal teams, focusing on long-term partnerships, operational execution, and partner growth.
The role involves building account strategies, resolving operational issues, coordinating complex account lifecycles, and using data and analytical modeling to identify trends and measure initiative productivity. The manager will adapt communication and negotiation approaches for stakeholders ranging from C-level executives to engineering and operations leads, while balancing immediate fixes with longer-term growth.
Applicants must have at least four years of professional experience in Partner Management or Account Management, experience managing enterprise or mid-market accounts with multiple stakeholders, and experience handling complex data sets while meeting measurable OKRs or sales targets.
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