Manage product development in the legal domain, focusing on user needs and market trends.
About this role
Money Forward is hiring an Accounting AI-BPO / Operations Manager, based in Tokyo, with secondment to Cashmo — an accounting-BPO company using Money Forward Cloud that joined the Money Forward group in June 2025 to address SMBs' severe accounting-talent shortage. Cashmo is building a next-generation back-office model where SaaS, AI and people collaborate, and its accounting-BPO operations organization is the core function supporting service quality, productivity and customer satisfaction. As the accounting-outsourcing (AS) department's next manager, the role goes beyond existing operations management to focus on cross-department system replacement and full process redesign, accelerating the group's "AI-BPO" vision so that time freed from routine work goes to essential customer engagement. Full-time. The posting is written in Japanese.
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