Manage relationships with small and medium-sized restaurant partners, driving business growth and innovation.
About this role
This Associate Account Manager role supports Uber Eats’ SMB restaurant business in Japan. It focuses on managing the end-to-end partner experience for key restaurant accounts while helping shape the future of the SMB organization. The role combines account management, sales execution, operational coordination, and market-focused business development.
The account manager builds long-term relationships with restaurant partners, understands their needs and challenges, and provides appropriate support. The work includes identifying issues through data and performance metrics, coordinating resources, collaborating with operations, marketing, and customer support teams, and meeting monthly and quarterly sales targets. The posting does not name specific software or technical tools.
Applicants need at least three years of sales or account management experience in a high-growth company, including solution sales experience. The role also requires the ability to make decisions using data and performance indicators, along with fluent Japanese. Experience in the Japanese restaurant industry, SaaS, internet advertising, marketplace businesses, or cross-functional project management is listed as preferred rather than required.
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