Acquire and grow mid-market accounts for Uber for Business, managing prospecting, qualification, pricing, negotiation, implementation, pipeline forecasting, and account launches.
About this role
Uber Eats Japan is looking for a Head of SMB to build and lead its merchant strategy and sales organisation, combining strategic direction with hands-on sales leadership.
The head recruits, coaches and leads a team of strategy and sales staff, builds a culture of psychological safety and enablement, and works with operations, marketing, product, finance and customer support. They develop and run scalable merchant growth strategies, analyse market trends and competitors, prepare executive reviews, lead joint business planning with mid-market merchants, set sales targets and track them with data, and improve onboarding, support and compliance processes for merchants.
Applicants need ten or more years in general management, consulting or strategic sales, including leading teams of 30 or more, and eight or more years working in Japan. Business-level Japanese (advanced) and fluent English are required. Strong strategic thinking, quick prioritisation, experience in matrixed environments and project management skills are also expected; an MBA is a bonus.
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