Inside Sales (SDR)

This inside sales role receives marketing-generated inbound leads and takes responsibility for converting them into sales opportunities. Daily work includes promptly contacting inquiry and document-request leads by telephone and email, identifying customer issues and decision-making processes through BANT-style interviews, organizing information for field sales, and passing qualified leads through to SQL status. The role also follows up with MQLs and nurtures leads with longer-term potential. Salesforce.com is used for lead management and detailed activity records.

The assignment to either SDR for inbound activity or BDR for outbound activity is decided through the interview process. The sales approach is based on The Model and uses activity-based measures such as call volume, appointment rate, and opportunity-conversion rate to support improvement.

Applicants must meet at least one of the following requirements: three or more years of corporate sales experience involving intangible products or services, including inside sales; three or more years of outbound sales experience using cold calls, email, letters, or similar methods; three or more years of individual or corporate sales experience in which a high volume of activity was required; or experience measuring and improving sales activity through KPIs such as call volume, appointment rate, and opportunity-conversion rate. Practical experience in new-business and outbound sales is valued over insurance or real-estate sales centered on relationship building and existing-customer follow-up. Sales experience as a regular or contract employee is assumed.

Experience in SaaS, IT, or HR Tech; selling AI, IP-phone, or voice-platform products; using Salesforce.com; managing an individual sales quota and exceeding targets; or developing new customers is welcomed. The work style also values alignment with the mission and values, teamwork, logical thinking, and motivation for self-development.

The product context is software and database development using AI, voice, and cloud technologies, including SaaS and AI products. The position is classified as full-time in the structured job data. After consultation, employment may be either regular or contract employment.

The role is based at Marunouchi, Chiyoda, Tokyo, and full remote work is available from a location, including home, where information security can be maintained, subject to exceptions for some positions. Because future visits may be required, people in the Kanto area are preferred. Side jobs are allowed with approval. Selection consists of document screening and one to three interviews, with a reference check before the final interview for business positions. Non-native Japanese speakers are asked to provide their JLPT level when applying where possible.

The role is based at Marunouchi Building in Chiyoda, Tokyo, and full remote work is available from a location, including home, where information security can be maintained, subject to exceptions for some positions.