Senior AI Business Process Solution Specialist

Microsoft

Sales

About this role

This senior solution-sales role sits in Microsoft’s AI Business Solutions organization and focuses on business-process transformation for complex enterprise engagements. It works with strategic customers, C-suite executives, IT leaders, and business decision-makers to connect Copilot, Dynamics 365 CRM and ERP, Power Platform, and agent-based solutions to business priorities. The specialist shapes customer strategy and co-creates visions for operating models and productivity.

Work covers solution envisioning from business cases and architecture through transformation roadmaps and executive proposals, with value framed through ROI, TCO, productivity, growth, and risk reduction. The role builds enterprise pipelines, orchestrates complex deals across partners and internal teams, and manages forecasts and risks. Required are eight or more years in enterprise solution sales, strategic accounts, or business transformation; C-level engagement; AI business-application knowledge across CRM, ERP, and platforms; and a record of leading transformation beyond one solution.

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