Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
This role sells rent guarantee services operated by the USEN＆U-NEXT GROUP, primarily to real estate companies. The work addresses rent arrears issues faced by property companies and owners. Main responsibilities include developing new agency partners that handle the rent guarantee service, following up with existing business partners, and supporting agencies and affiliated companies involved in the business.
The service portfolio includes residential rent guarantees launched in May 2025, including a residential service with a U-NEXT premium benefit. The business also provides rent guarantee services for stores and offices and other guarantee-related services. The role works with real estate companies, property management and brokerage partners, agency companies, and other stakeholders to build trust and support service use.
Required qualifications are basic PC operating skills and work experience at a real-estate-related company, such as a property management company, brokerage company, or rent guarantee company. Sales experience with either corporate or individual customers is welcomed, as is experience managing sales teams or working in a management position. The posting also describes desired behaviors including taking initiative, involving others, continuing to challenge oneself, and creating new value without being bound by established assumptions.
The rent guarantee business headquarters includes staff in their twenties through forties. A training program lasting approximately one month is provided after joining, followed by approximately three months of on-the-job support, including accompanied sales visits. People without industry experience may apply.
The position is generally based at the Meguro headquarters in Shinagawa, Tokyo. Depending on the operating area, attendance at nearby branches may be required several times per week. The expected operating areas are Tokyo, Chiba, and Kanagawa, with the assigned area discussed during the selection process. Remote work may be available depending on circumstances.
The employment type is full-time. The work system is flextime, with standard working hours of 7 hours 30 minutes per day and a 60-minute break; an example schedule is 9:30 to 18:00. Annual holidays total at least 125 days. Benefits include social insurance, transportation expenses, a remote worker allowance, condolence payments, qualification incentives, U-NEXT discounts, defined contribution pension, group insurance, health checkups, and other listed employee and service discounts.
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