Manage relationships with small and medium-sized restaurant partners, driving business growth and innovation.
About this role
This Account Coordinator role supports long-term partnerships with retail and enterprise merchants. It combines account operations with commercial planning, coordinating with catalog, operations and growth teams to address barriers to partner performance. The coordinator gathers and interprets business performance metrics from multiple data sources, including data that may not be perfectly structured, and uses business reviews and deep-dives to develop actionable growth plans. Responsibilities include executing promotional campaigns and merchandising, handling invoicing and overdue-account follow-ups, and managing multiple accounts while addressing both urgent operational issues and longer-term partner needs. Applicants must have at least two years of professional experience in commercial roles, B2B operations or account management; proficiency in Microsoft Excel or Google Sheets for complex data manipulation and analysis; and a bachelor's degree.
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