Advises telecom operators on AI transformation, redesigning processes and autonomous networks while shaping deals using Microsoft's cloud, data, security and partner capabilities.
About this role
Microsoft's AI Business Solutions organization uses Dynamics 365, Microsoft Power Platform, Copilot and AI agents to support enterprise business-process transformation. This manager leads its enterprise Solution Engineer team, combining people leadership with technical pre-sales direction. The role covers hiring, coaching and performance management, team-skill planning, and an inclusive, psychologically safe culture. It reviews key-opportunity architectures, addresses technical risks, and guides AI and business-application solutions to customer process challenges. The manager coordinates with sales, customer success, partners and engineering, manages customer relationships, pipeline and technical-resource allocation against business targets, and shares feedback with product groups. Applicants need 8+ years in enterprise IT technical work such as pre-sales, solution architecture or consulting, plus 3+ years in people management, team leadership or mentoring. Deep knowledge of ERP/CRM business applications, business processes, or data/AI and a bachelor's degree or higher are required.
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