Advises telecom operators on AI transformation, redesigning processes and autonomous networks while shaping deals using Microsoft's cloud, data, security and partner capabilities.
About this role
The BSO ECIF Lead runs Asia operations for the End-Customer Investment Fund (ECIF) program within Business Program Management. The role translates governance policy into reliable execution across win rooms, vendor operations and program routing. It equips Area Win Room (AWR) vendors to guide requestors and works with them as a first line of compliance. It also maintains shared resources such as the Asia ECIF SharePoint and enablement materials. Key work includes maintaining routing rules with the Corporate Program Team, tracking SLA performance, and preparing win-room process improvements. The lead partners with ECIF Operations across pre-IO and post-IO execution and supports requestors through monthly sessions and weekly office hours. Applicants should be able to lead complex regional operations and process governance, build cross-functional partnerships, influence stakeholders without direct authority, and use data to improve compliance, utilization and service quality.
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