Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
This inside-sales role joins the lead-sales team in the Fooshare business division. The main objective is to generate opportunities for sales discussions. Day-to-day responsibilities include responding to web inquiries, conducting initial hearings, communicating the value of Fooshare to customers in cooperation with group companies, and arranging meeting dates. Depending on suitability and workload balance, the role may also include new-business telemarketing.
The position covers a broad part of the sales process, from the initial response to an inquiry through contracting. Responsibilities include managing lead information, carrying out lead-nurturing initiatives, developing leads using marketing automation tools, analyzing inquiry data and call results, proposing improvements to talk scripts, and coordinating with the marketing and field-sales teams.
Fooshare is a food-license-sharing service that provides restaurant operators with licensed food brands while allowing them to use their existing facilities and operating resources. The service is intended to increase revenue through delivery, eat-in and other channels. The business is expanding from restaurant networks into karaoke venues, bathing facilities, hotels and other types of businesses, increasing the need to create meetings with more store owners.
Applicants must have at least one year of work experience and basic PC-operation skills. Customer-facing experience is welcome, including service, retail sales and call-center work, as is experience committing to numerical targets. The posting describes training in structured talk scripts, company and business orientation, and one-to-one on-the-job training after assignment.
The employment type is a contract position, renewed every three months, with a maximum contract period of three years and no renewal limit stated. A permanent-employee appointment system is available based on performance, suitability, work proficiency and attendance. Working hours use a flextime system with no core time; the guideline is 10:00 to 18:30, with a standard working time of 7.5 hours per day and a 60-minute break. Office attendance is the base arrangement, with remote work available up to two days per week. The work location is in Kamiosaki, Shinagawa, Tokyo. Annual holidays are 125 days, with weekends and public holidays off. Social insurance, transportation reimbursement, and various listed employee benefits are provided.
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