Lead recruitment for several roles, defining requirements, building pipelines, designing interviews, improving candidate messaging, and turning effective evaluation methods into repeatable processes for interviewers.
About this role
This position manages fraud prevention and AML operations for Kanmu’s Bundle Card financial service, which the posting says has exceeded 15 million downloads. Working with the Ops Director, the manager decides which weaknesses to address, establishes repeatable operating methods, and leads execution and continuous improvement across the Ops Unit.
Responsibilities include structurally analyzing weak points in fraud prevention; designing, prioritizing, implementing, and measuring countermeasures; and creating processes for prevention, early detection, and recurrence prevention. The role also improves first-response procedures for incidents, including customer explanation and resolution.
For AML operations, the manager redesigns work visibility, quality management, evidence-record management, standardization, and staff-development processes. The posting specifically refers to designing operations that balance quality and speed while accounting for workloads such as CIP and EDD. When issues arise, the role shares them with second-line functions and discusses operational changes and countermeasure policies.
The manager sets goals, assigns work, tracks progress, and develops a team comprising regular employees, contractors, and dispatched staff. The role designs operations in line with laws and regulatory requirements and collaborates with the Operations Director. The stated scope of change to the duties is none.
The named work tools are Slack, Google Workspace, and Notion. The work location is in Ebisu, Shibuya-ku, Tokyo, near Ebisu Station.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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