Leads Japan strategy, market entry, partnerships, and go-to-market execution for Fleet & Mobility and Direct-to-Corporate payment solutions, working with corporates and internal teams.
About this role
The Senior Consulting Manager delivers account-dedicated consulting engagements for Visa clients in Japan, particularly B2C payment portfolios. The role manages most engagements from end to end, working closely with client teams, local relationship managers, data science, hub teams, global teams, and functional specialists.
Responsibilities include designing engagements and clarifying objectives, scope, deliverables, approaches, dependencies, and responsibilities. The manager oversees project setup, including contracting documentation, stakeholder engagement, workplans, interview guides, client data requirements, and vendor statements of work when applicable.
The role develops a fact base through client interviews and analysis of client documents and processes. It analyzes Visa and client data to benchmark performance against industry averages, identify performance gaps, and find improvement opportunities. The manager collaborates with data science teams to use advanced data analytics capabilities.
The manager identifies solutions and recommendations addressing client objectives and supporting performance improvement, using VCA methodologies, frameworks, and global best practices. Responsibilities also include designing and delivering presentations of findings, ideas, and recommendations, as well as supporting implementation of recommendations or client initiatives through project-management and problem-solving frameworks.
Additional responsibilities include identifying opportunities for client projects and proposing them for account plans; creating, developing, and maintaining analytical models and methodologies for standardized VCA offerings and intellectual property; and building knowledge, surfacing insights, and producing thought-leadership material for practice development and global best practices.
The role is part of Visa Consulting & Analytics, which provides consulting services involving strategy, data analytics, brand management, marketing, operations, and macroeconomics. The Japan team supports clients including card issuers, acquirers, and merchants on strategic growth, profitability, risk management, and digital strategy. The position is hybrid, with the expected number of office days confirmed by the hiring manager. The work location is Tokyo, Japan.
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