Support Service Cloud sales by assessing customer needs, shaping solution architectures, configuring tailored demos, resolving technical objections, and preparing proposals.
About this role
This director leads public-sector business development, working across sales, alliances, marketing, policy engagement, and technology. The team covers central and local government, education, nonprofits, public health, and defense, advancing policy proposals, AI-enabled projects, and public-private collaboration. The role builds relationships with legislators, government agencies, local-government leaders, and influencers across industry, academia, and civil society. It develops longer-term strategy around customer goals and coordinates work from policy proposals to project formation, partnership models, and communications. With global teams, it brings secure-AI examples and public-sector trends into Japan and adapts proven processes for the market. It represents Salesforce externally, communicating its AI and cloud value, including trusted AI governance, through events and external organizations. The director promotes technology-based responses to social issues and major opportunities, and shares government policy and AI and data-use guidance with internal teams.
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