Partners with Account Executives on opportunities, designing solutions, delivering demos and workshops, and managing proof-of-value evaluations across cloud and observability technologies.
About this role
This Technical Account Manager sits in Datadog's Technical Post-Sales organization as an internal product expert for large customers. The role supports Datadog adoption, connects IT operations with business value, and works with product management, engineering, and technical services teams to drive customer success.
The TAM provides technical support and adoption guidance across pre-sales, post-sales, and renewals; analyzes customer IT environments; recommends process changes, configurations, product adoption, and additional capabilities; trains customer champions; and prepares monthly and quarterly business reviews. Named technologies include AWS, Azure, or GCP; scripting with Python, JavaScript, Ruby, Perl, Go, PHP, or Chef/Puppet; CI/CD tools such as Jenkins or GitLab; and containers including Docker, Kubernetes, or Rancher.
Applicants need experience delivering technical and value-based presentations or demos in a pre-sales or post-sales environment. They must understand enterprise business requirements and explain Datadog's value and technical details to executives and customer-side technology experts. A self-starting, technology-oriented approach is also required.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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