Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
The role leads solution proposals for major corporations and companies operating multiple locations, centered on cloud cameras and the use of video data. Rather than proposing a product alone, the salesperson organizes the customer’s business structure and operational issues and designs an overall solution.
Responsibilities include new and existing customer proposals, organizing customer workflows and on-site operations, designing the number of devices, installation approach and usage plan, coordinating proposals with technical, customer success and alliance partners, and proposing expanded use and rollout after implementation. The department includes teams focused on new camera installations and teams focused on cross-selling and upselling to existing camera customers.
Required qualifications are at least approximately one year of corporate solution sales experience, proposal experience with major corporations or multi-location companies, experience driving projects involving multiple stakeholders, and the ability to structure customer issues and turn them into proposals. Experience in IT, SaaS, DX or security sales; business improvement or DX proposals; long-term projects; and alliance or joint-proposal leadership is welcomed.
The role works with cloud camera and AI solutions for business and operational issues. It requires customer problem structuring, proposal design, internal and external coordination, independent execution and ownership.
This is a full-time position in Shinagawa, Tokyo. The work is primarily office-based, with remote work also available. Flextime has no core hours, with standard working hours of 7 hours 30 minutes per day and a 60-minute break; an example schedule is 9:30–18:00. Annual holidays total 125 days, with Saturdays, Sundays and public holidays off. The annual salary is 3.78–6.00 million yen, with the monthly amount including payment for 25 hours of deemed work and additional payment for excess hours. Training includes company orientation, one-to-one on-the-job training and regular product training. Benefits include social insurance, commuting allowance, a Remote Worker allowance, qualification incentives, defined-contribution pension, employee shareholding and various discounts and health programs.
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