Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
Direct Sales Representative, Inpatient Medical Expense Guarantee Service
About this role
This full-time sales role promotes an inpatient medical expense guarantee service to hospitals, clinics, and other medical institutions nationwide. The position is responsible for expanding sales and establishing the service in the market as a new business.
Daily responsibilities cover the full sales process, including new-client prospecting by telephone, email, and referrals; arranging appointments; proposing the service to hospital executives such as administrative directors and院長; explaining benefits such as reducing uncollected medical fees; closing and executing contracts; coordinating with support teams for implementation; and explaining the service to medical institution staff. The role also develops alliances with medical consultants and agencies, builds partner collaboration structures, and conducts joint sales activities. Post-implementation follow-up is included.
Required qualifications are at least three years of proposal-sales experience targeting medical institutions such as hospitals or clinics, basic PC skills for preparing materials and managing data, logical thinking, and communication ability. Corporate sales experience, work experience in the medical industry, sales management experience, and experience selling intangible products such as insurance, consulting, or IT services are welcomed.
The role supports a new service intended to contribute to both the operational stability of medical institutions and patients’ peace of mind. Its proposals address medical institutions’ management issue of uncollected fees and include a consulting element rather than only product sales.
After joining, training covers the group’s vision, business activities, and departmental roles. Following assignment, an experienced employee provides on-the-job training, and regular training sessions and study meetings cover the service’s features and proposal methods. The department has five members, an average age in the mid-30s, and a mid-career hiring ratio of approximately 50–70%.
The work location is in Shinagawa, Tokyo. A flextime system with no core hours is available, with a standard working time of 7 hours 30 minutes per day and a 60-minute break; an example schedule is 9:30–18:00. Direct travel to and from client sites and domestic business trips may occur, and remote work is available depending on circumstances. Annual holidays are 125 days or more, with paid leave, summer leave, year-end and New Year holidays, refresh leave, ceremonial leave, childcare and caregiving leave, and related short-time work systems. Benefits include social insurance, commuting expenses, a remote worker allowance, qualification incentives, defined-contribution pensions, group insurance, health examinations, and various company and group service discounts. Annual compensation is ¥5,000,000–¥8,000,000; the annual amount is divided into 14 payments, with an additional one-fourteenth payment in June and December, and includes deemed pay for 25 hours of work per month.
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