Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
The role provides corporate sales for hotels, leisure hotels, business hotels and golf courses. The representative listens to operational challenges at each facility and proposes solutions by combining the company’s products and services. These solutions address issues such as hotel management, front-desk operations, labor reduction and operational efficiency from reservation through check-in and check-out.
Responsibilities include managing delivery schedules, handling orders and procurement, and providing follow-up after implementation. The sales mix is approximately 70% existing-account development and 30% new-business development.
Products and services include hotel management systems, automated check-in systems, in-room entertainment such as video streaming, and low-voltage equipment including in-building Wi-Fi environments, surveillance cameras and telephone exchange systems.
Applicants must have at least one year of sales experience, a regular driver’s license and general PC skills. Sales experience in the IT or business-systems industry, or in the hotel or tourism industry, is welcomed.
The position works across departments, including coordination with planning and development teams to reflect customer needs and customizations in product updates. Training includes self-paced review of internal product and service materials and video content, as well as practical learning through accompanying senior employees.
The position is full-time and based in Kikukawa, Sumida-ku, Tokyo. Working hours use a flextime system without core hours, with a standard schedule of 7 hours and 30 minutes per day and a 60-minute break; 9:30 to 18:00 is provided as a guide. Annual holidays total 125 days, with Saturdays, Sundays and public holidays off. Benefits include social insurance, transportation expenses, a Remote Worker allowance, qualification incentives, defined-contribution pension, group insurance, health examinations and various company and partner service benefits. Annual salary is 3.78 million to 6 million yen; one-fourteenth of the annual salary is paid monthly, with an additional one-fourteenth paid in June and December. Salary is revised annually in November, and the monthly amount includes deemed wages for 25 hours.
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