Implementation Consultant

Box

Consulting

Project Mgr

SaaS

Client Rel

About this role

This Implementation Consultant is part of Box Consulting and leads customer adoption of the Box platform for cloud content management. Working with new and existing customers, the role defines their target vision, roadmap, business requirements, use cases and scope, then guides delivery from initial implementation through continued adoption and expansion. It coordinates customer stakeholders with Box sales, customer success and internal teams while managing multiple projects.

The work includes project and resource planning, progress, issue and risk tracking, stakeholder reporting, and advice on design and configuration using enterprise and industry best practices. The consultant troubleshoots implementation problems, supports large-scale data migrations, and proposes end-to-end solutions involving third-party products. Required qualifications are a four-year degree, at least two years of consulting experience, project-management and customer-management experience, and enterprise-scale deployment experience. SaaS implementation expertise, fluent Japanese, and English ability beyond reading and writing are required.

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