Develop and operate PlayStation online services, improving platform reliability and maintainability through standardization, automation and AI-assisted operations.
About this role
Platform Support SRE is part of the engineering organization supporting PlayStation Network (PSN) through shared infrastructure. The team helps product and platform groups use common foundations safely, standardizes recurring operations and reduces support work.
It manages network configuration, DNS, CDN, traffic management, access control, certificates and observability tools. The work includes account provisioning, security operations and technical investigations for internal engineering users. The engineer automates deployment, monitoring and support workflows, contributes to Infrastructure as Code and service standards, and works with global teams on tool adoption and process improvement.
Required experience includes operating public-cloud services or configuring network and traffic-management solutions for large-scale services. Candidates must troubleshoot across systems, infrastructure, networks and applications, understand security controls and operational best practices, and support production environments where reliability, availability and operability matter.
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