Supports clients as a healthcare DX partner while developing sales and client success for a new healthcare SaaS business.
Lead transaction banking sales for Japanese corporate headquarters, proposing overseas cash management and foreign-exchange solutions. Implement cash products and support multinational clients, lead cross-border projects, and help shape products and client-focused initiatives.
Advise listed and soon-to-be-listed companies on introducing restricted stock plans, support plan design and post-launch operations, respond to client inquiries, and coordinate with internal departments.
Provides technical support for autonomous-driving products, investigates issues across vehicles, sensors, and software, escalates findings, maintains technical documentation, and delivers customer training.
Support publishers and bookstores in adopting publishing-logistics DX services, designing replenishment and production rules, onboarding users, monitoring use, and proposing data-led improvements.
Lead customer success for LEEEP, supporting major e-commerce clients while designing KPIs, health scores, scalable processes, member development, customer communities, and AI-enabled CS operations.
Manage customer success for a digital wallet and financial services platform, handling inquiries, escalations, and financial-service incidents while analyzing customer feedback to improve processes, products, and service quality.
Handle customer inquiries by phone and email, identify needs, propose solutions, improve workflows, and support KPIs and team performance in a hybrid remote-office role.
Provide nutrition consultations and user support for a healthcare app, answer questions about health and meal planning, and help improve recipes and content using evidence-based dietary knowledge.
Drive Databeat customer success and business development through usage analysis, upsell proposals, executive relationships, product-option planning, and CS process building.
Supports sales operations while promoting process efficiency and quality improvements to deliver stable, reliable workflows for the sales function.
Responsible for customer success operations for companies that have implemented our platform and SaaS, promoting DX in legacy industries.
Help cram-school customers grow their businesses by designing operating models, courses, pricing and marketing strategies, aligning executives, and proposing product improvements.
Support customers through onboarding, adoption, solution proposals, KPI support and churn prevention; coordinate upsell and cross-sell activity and improve CS processes.
Leads enterprise SaaS, AI and BPO solution implementations, designs IT governance workflows, and develops expansion plans with customers across sales, product and delivery teams.
Manage existing e-commerce shop accounts using WorldShopping BIZ, analyze overseas sales and usage data, propose growth measures, coordinate partner services, and review results; no new-business prospecting.
Implement Caretomo, a nursing-record AI system, by configuring hospital networks, integrating electronic medical record data, testing operation, troubleshooting issues, and guiding users.
Support existing customers with license renewals, SaaS and IaaS onboarding, service adoption, inquiries, needs analysis, and coordinated upsell and cross-sell proposals.
Manage technical and operational relationships with Korean OTC pricing content providers, improve data quality and workflows, and coordinate with clients and internal teams across APAC.
Lead a proactive support team for tax-accounting firms, improving customer experience, developing members, managing external partners, and driving cross-functional service improvements.
Provides onsite post-sales technical support for customer environments, resolving routine incidents and applying server, security, and systems knowledge to deliver solutions.
A role assigned as inside sales, enterprise field sales, or customer success, covering lead development, account planning, customer onboarding, usage growth, and expansion proposals.
Support foreign-exchange transactions such as remittances, trade settlements, and forward contracts for companies and financial institutions, helping advance foreign-exchange sales.