Support customers in maximizing the benefits of Scene Workspace, from onboarding to ongoing assistance and upselling.
The Customer Success Manager supports customers in maximizing the use of products and services, enhancing satisfaction, retention, and engagement.
Support four corporate projects by handling inquiries, coordinating with customers and internal stakeholders, conducting research, preparing materials and supplies, and assisting with events and project administration.
As a member of the client success team, you will deliver the value of 'virtual accounting assistants' to clients and innovate their business success.
Analyze and solve client issues using data-driven marketing strategies to contribute to their business growth.
Propose hotel and golf-course solutions by identifying operational issues, combining systems and services, managing delivery schedules and orders, and supporting customers after implementation.
Lead the customer success team to achieve maximum outcomes for customers using amptalk products and services, focusing on customer satisfaction and retention.
Support companies in using the PR TIMES press release service, propose public relations solutions, analyze customer usage, and improve satisfaction and retention through consulting and events.
Plan customer success operations for a virtual accounting assistant service, support assigned clients, improve workflows and customer processes, and analyze retention and cancellations.
The Customer Success Engineer maximizes the value provided to customers by solving issues related to the use of our marketing tools.
Provides field service for healthcare facilities, covering installation, on-site technical support, system guidance, help-desk work, inspections, and maintenance for hardware and software systems.
Support PR TIMES customers through phone, email, and web inquiries, follow up with users, manage contact records, and gradually take on sales administration and research.
Lead customer onboarding and project direction with consultants, customers, and staff; manage progress and risks, improve support processes and service quality, and help build and eventually manage the team.
As a CRE, you will lead and manage the support operations to improve customer satisfaction and reliability.
Support the implementation of the new product Repro Booster and establish the customer success organization.
Support corporate sales for the PR TIMES press release distribution service by contacting prospective companies, preparing proposal emails, assisting meetings and seminars, and managing customer contact records.
New graduates work in business development, sales, DX consulting, customer success, operations, or community management. Assignment is based on fit and interests.
Investigate workflows at hospitals nationwide, analyze medical-office operations, prepare reports, propose improvements, and explain or demonstrate solutions through sales meetings and exhibitions.
Support PR TIMES customers through email, phone, and inquiry handling, assist with billing and sales administration, prepare documents, and improve workflows using reports, dashboards, and automation.
Support restaurant partners using Fushare through onboarding, data-based sales consulting, delivery-platform support, advertising proposals, and in-store sales improvement.
Generate sales opportunities for the Fooshare food-license-sharing service by handling web inquiries, qualifying leads, coordinating meetings, nurturing prospects, operating marketing automation tools, and improving outreach scripts.
Supports internal IT operations through employee help desk assistance, PC setup and resets, asset management, meeting-device setup, vendor coordination, and troubleshooting across devices and networks.