An Area Business Producer role spanning business development, sales, customer success, and consulting, based initially at the company’s Minato, Tokyo headquarters.
Support end users of JMDC’s proprietary PHR service by handling email inquiries, account and login guidance, issue resolution, escalations, application checks, shipping administration, and data review.
Guide mid-sized and large LEEEP customers from onboarding through adoption and results, proposing solutions to business challenges and coordinating sales, engineers, and partners.
Join as a service support staff for the new business 'Raksul Package', focusing on customer interaction and estimates.
As a Customer Success for the SaaS 'Kurashiru Chirashi', you will ensure effective utilization post-implementation, focusing on increasing customer value through upselling and cross-selling.
Investigate customer inquiries about Yappli integrations, review logs and databases, verify features and incidents, coordinate with engineers, and maintain technical documentation.
As a Customer Success Manager, you will promote product utilization, provide consulting, and support organizational transformation for clients in the manufacturing sector.
Provide nutrition consultations and user support for a personalized healthcare app, while helping improve recipes, content, and service development for people managing health conditions.
Support customers of a new Web3 financial service, handle inquiries, improve FAQs and workflows, verify service quality, and contribute to financial operations during launch.
Leads strategic alliances with consulting, advertising, and cloud partners, designing data- and AI-based business models, scalable offerings, delivery systems, and new business pipelines.
Support university clients using a pre-enrollment education program by designing learning models, monitoring delivery, analyzing results, and proposing improvements and expanded use.
Manage large-scale customer implementations, align stakeholders, negotiate with clients, set KPIs, standardize processes, and support customer success for a SaaS product.
Senior Account Consultant focused on enterprise solutions, providing account consulting services for enterprise clients in a Tokyo-based role at Josys.
Conduct credit screening for applicants seeking rent guarantees for homes, stores, or offices. Receive applications, investigate details, make identity-verification calls, and handle real-estate company inquiries by phone and email.
Leads customer success for Shippio Works and Clear: identifies logistics issues, proposes improvements, expands contracts, maintains relationships, and builds CS processes.
Support customers using EventHub through onboarding and operational advice, resolve event-marketing challenges, help achieve KPIs, and propose continued use and upsell opportunities.
The role involves leading the Customer Support Unit to help clients maximize product usage, addressing challenges, and collaborating with various teams.
Lead the introduction and growth of FOLIO’s 4RAP SaaS investment platform with banks and securities companies, covering proposals, implementation, customer success, sales analysis, and training.
Lead churn-reduction strategy for a B2B SaaS customer-success program, using user insights and data to guide high-touch services and cross-functional work with product, marketing, and sales.
Provide account management tasks for customers using ANDPAD, including environment setup and user registration.
Supports client implementation and ongoing operation of Pep Up for WORK, handling health-check and stress-check data, customer inquiries, product-team coordination, and process improvements.
As a Customer Success for the SaaS 'Kurashiru Chirashi', you will ensure post-implementation utilization and aim for customer value increase through upselling and cross-selling.
Leads enterprise client delivery for the Yappli app platform, coordinating digital projects across apps, websites, LINE, e-commerce, CRM, marketing automation and connected systems.