Supports Windows Server environments and helps deliver training programs across multiple sites or regions. The role also involves project management experience.
Manage a portfolio of small and medium-sized restaurant partners on Uber Eats, advising them, tracking performance, resolving issues, and driving adoption of features.
Leads customer engagements across services and training, scoping data and AI work, preparing statements of work, coordinating delivery, and managing stakeholder expectations.
Owns customer technical cases from triage through resolution, troubleshoots Snowflake environments using logs, SQL and diagnostics, and coordinates incident response and systemic fixes.
Early-career SAP Academy participants support sales and customer success through prospecting, solution advising, demonstrations, and post-sale adoption work in a hybrid Tokyo program.
Maintain and operate payment systems for PC, arcade, and web services, while selecting payment providers, preparing specifications and tests, handling inquiries, and supporting new payment integrations.
Support customer onboarding and success by providing tailored solutions and strategies to enhance their experience with AI products.
Responsible for customer success operations for Money Forward Cloud and bookkeeping services, supporting professionals and their clients.
Lead customers through proposals, implementation, and adoption of the Loglass cloud management system, while improving customer operations, relaying product feedback, and supporting project delivery.
Senior Partner Account Manager role focused on managing partner accounts in Japan. The position is hybrid and may involve an in-person interview at a Cloudflare office or hub.
Develop global strategies to grow Nikon’s professional camera-market share, support customers, coordinate international teams, and relay professional users’ feedback to product development. Remote work is available.
Supports customer-support transformation by defining future-state operating models, optimizing processes, implementing technology, improving CX, and evaluating AI, automation, and agent-assist solutions.
Leads Customer Value Architects who guide cybersecurity customer onboarding, Falcon Flex adoption, value realization, renewals and expansion, while partnering with sales and technical teams.
Provides advanced technical support for Salesforce services, investigating incidents, performance issues, and alerts while troubleshooting with customers and engineering teams.
Leads Bloomberg MARS risk-platform implementations for investment clients, coordinating scope, data onboarding, analytics configuration, validation, training, and go-live.
Provides corporate IT support by applying technical support experience, leading projects, and supporting Windows and Cisco network environments. Relevant IT certifications are valued.
The Associate Account Manager manages SMB accounts and supports account-related work; office attendance is generally required unless full remote work is approved.
Troubleshoot Databricks platform issues, review customer solutions, improve performance, support third-party integrations, and escalate complex cases with engineering teams.
Manage customer success for the AI agent 'VoiceAgent', including onboarding and support tasks.
Support onboarding and customer success for AI products in the restaurant back-office sector, understanding client challenges and implementing AI-driven solutions.
Guide housing-sector customers through ANDPAD ERP and EDI implementation and adoption, with workflow analysis, presales, data migration, and operational improvement.
Provide Japanese-English support for customers and partners, troubleshoot complex firewall and threat-prevention issues, manage backlogs, and coordinate resolutions with engineering teams.
Manage existing Fanicon accounts by building relationships with artists and agencies, identifying needs, proposing solutions, and supporting revenue, usage, and satisfaction.